Workplace training courses
Twelve practical people-skills courses for organisations across Wales. Every course can be delivered at your workplace or live online, and tailored to your team.
Resilience & Wellbeing
For teams carrying heavy workloads, constant change or emotionally demanding work. Practical ways to stay steady, recover well and keep performing without burning out.
5 courses
Emotional Resilience
Manage pressure, setbacks and uncertainty without losing your footing.
View courseStress Management
Recognise, manage and reduce workplace stress with practical techniques.
View courseAdapting to Change
Respond to organisational and personal change with clarity and confidence.
View courseWork/Life Balance
Healthier boundaries and sustainable performance, at work and beyond.
View courseFulfilling Your Potential
Confidence, self-awareness, motivation and personal effectiveness.
View courseCommunication & Confidence
For anyone whose work depends on being understood. Better listening, clearer messages, honest feedback and the confidence to speak up.
4 courses
Emotional Intelligence
Self-awareness, empathy and stronger working relationships.
View courseEffective Communication
Clarity, listening and collaboration that improves everyday work.
View courseAssertiveness Skills
Communicate confidently, clearly and respectfully.
View courseConstructive Feedback
Give and receive feedback that actually helps people improve.
View courseConflict & Difficult Conversations
For managers, frontline and customer-facing staff. Skills to prevent, de-escalate and resolve conflict, and to hold the conversations that matter.
3 courses
Conflict Management
Understand, prevent and resolve workplace conflict.
View courseDe-Escalating Verbal Conflict
Stay calm and safely manage angry or difficult verbal situations.
View courseManaging Challenging Conversations
Handle difficult conversations constructively instead of avoiding them.
View courseWhich course is right for your team?
Answer three quick questions and we'll suggest where to start. Nothing is sent until you choose to get in touch.
At your workplace
Every course can be delivered in-house at your premises anywhere in Wales, tailored to your organisation.
In-house trainingLive online
The same courses, delivered live and interactively online, so dispersed teams can learn together.
Online trainingNot sure where to start?
Tell us what's happening in your team and we'll recommend the right course, or combination of courses.