Overview
Most people know when they're stressed. Fewer know what to do about it beyond 'take a break'. This course gives staff a clear understanding of how stress works and a toolkit of techniques that fit into a real working day.
We look at stress from both sides: the personal habits that help people cope, and the workplace factors that cause stress in the first place. Participants leave able to manage their own stress better and to talk about pressure constructively with their manager or team.
Who this course is for
- Any employee who wants practical ways to handle pressure
- Teams with high workloads, tight deadlines or demanding customers
- Managers responsible for the wellbeing of their teams
- Organisations reviewing their approach to work-related stress
Signs your team would benefit
If any of these sound familiar, stress management training is likely to make a real difference.
- Long hours have become the norm rather than the exception
- Mistakes and short tempers increase at busy times
- People rarely take proper breaks or their full leave
- Workload concerns surface through grievances or absence
- Managers aren't sure how to start a conversation about stress
What participants will learn
- How stress affects the body, mind and behaviour
- The difference between pressure and stress
- Common sources of work-related stress
- Quick techniques for calming the stress response
- Longer-term habits that reduce stress
- How to raise concerns about workload or pressure constructively
Course objectives
By the end of the course, participants will be able to:
- Recognise physical, emotional and behavioural signs of stress in themselves and others
- Identify the main sources of stress in their own role
- Use practical in-the-moment techniques to reduce stress
- Separate what they can control, influence and need to accept
- Plan a conversation about workload or pressure with their manager
Key topics
- The stress response
- Pressure vs stress
- Sources of work-related stress
- Breathing and grounding techniques
- Prioritising and boundaries
- Sleep, recovery and routine
- Talking about stress at work
What a typical session looks like
Every session is tailored, but most follow the same shape, moving from ideas to practice to a personal plan.
- 1
Start with your reality
We open with the situations your team told us about in our pre-course conversation.
- 2
Understand the core idea
Short, clear input on the model behind the course, without jargon.
- 3
Practise
Participants try practical calming techniques, then sort their own stressors into what they control, influence and need to accept.
- 4
Apply it to real scenarios
Groups work through examples drawn from your workplace and sector.
- 5
Leave with a plan
Everyone commits to two or three actions they'll try in the next week.
Benefits
For employees
- Earlier recognition of their own stress signals
- Techniques they can use at their desk, on shift or between meetings
- Better ability to prioritise when demands compete
- Confidence to raise concerns before they become a crisis
For your organisation
- Supports your approach to managing work-related stress
- Managers more able to spot and respond to stress in their teams
- Healthier conversations about workload and priorities
- A visible, practical commitment to staff wellbeing
Delivery options
Stress Management training is available in two formats. Both are live, interactive and tailored to your organisation.
In-house training
In-house delivery lets us focus on the specific stressors in your workplace, and can be paired with a short manager briefing on responding to stress in the team.
We deliver at your premises, or a venue of your choice, anywhere in Wales.
About in-house trainingLive online training
Online sessions are well suited to stress management, as participants can practise techniques in their own working environment.
Sessions are trainer-led and interactive, with breakout practice and discussion.
About online trainingFurther reading
Free guides from our resources library on the ideas behind this course.
Available across Wales
We deliver stress management training at workplaces throughout Wales, including:
Stress Management training: FAQs
Will this course reduce stress in our organisation?
It will give people better tools to manage stress and talk about it. Lasting reductions also depend on organisational factors such as workload, role clarity and support, which we encourage you to look at alongside training.
Do participants have to share personal experiences?
No. Exercises are designed so people can take part fully without disclosing anything personal they'd rather keep private.
How is this different from the Emotional Resilience course?
Stress Management focuses on recognising and reducing stress. Emotional Resilience focuses on recovering from setbacks and adapting under pressure. Many organisations combine the two.
Is there a version for managers?
Yes. We can adapt the course to focus on identifying stress in others, having supportive conversations and managing workload fairly.